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PRIVACY AT SOKELLO

Privacy notice.

What this notice covers

Sokello is a customer-facing brand of Johnnie Henry LLC. This notice explains how information is handled when you visit sokello.com or request information about Sokello services.

Information you choose to provide

When you submit a website or service inquiry, we may collect your name, business email, business name, current website or social profile, business type, plan interest, primary goal, and any message you include. We use this information to evaluate and respond to your request, prepare an appropriate website recommendation and setup quote, maintain our sales records, and prevent abuse. Please do not submit passwords, private customer information, or other confidential material.

Website update requests

For existing customer updates, we collect your contact details, website, affected page, requested change, any supplied asset links, desired date and business impact. We store requests and approval history in a private operations queue and send service acknowledgments through our hosting and email providers. These requests do not subscribe you to marketing. Replacement files may be sent by replying to the acknowledgment. Please do not submit passwords or private customer information.

We use Cloudflare Workers AI to help summarize update requests, identify missing information, and prepare proposed scope and customer replies. We omit the separate name and email fields from AI review inputs. Request text and supplied links may still contain information you include, so please do not submit confidential material. AI proposals are reviewed by a person before a drafted reply is sent or website work begins.

Website measurement

Cloudflare provides privacy-focused traffic and performance analytics for this website. If you choose to allow optional analytics, Sokello may also use Google Analytics through Google Tag Manager to understand campaign performance and interactions such as plan selections, recommendation completions, website requests, and successful inquiries. We do not intentionally send form names, email addresses, business names, phone numbers, URLs supplied in forms, or message contents to website analytics tools.

Campaign attribution

If you arrive through a campaign link, the website may temporarily retain campaign labels such as source, medium, campaign, and content so an inquiry can be connected to the marketing activity that produced it. Campaign labels must not contain personal information.

Sharing and retention

Information may be processed by service providers that host the website, protect it from abuse, provide analytics, deliver notifications, or support customer relationship management. We do not sell inquiry information. We retain it only as long as reasonably necessary for business, security, recordkeeping, and legal purposes.

Your choices

You can decline optional analytics through the choices shown on the website. You may ask to access, correct, or delete inquiry information by emailing info@sokello.com. Some information may be retained when required for security, legal, or recordkeeping purposes.

Contact

Questions about this notice can be sent to info@sokello.com.